Terms and Conditions for Professional Mentoring Services
Matt Pierce Professional and Academic Mentoring
Last Updated: January 8, 2026
1. Agreement to These Terms
By purchasing, enrolling in, scheduling, or participating in professional or academic mentoring services provided by Matt Pierce, the client agrees to these Terms and Conditions in full.
This program is not for passive participation. It is for clients who are serious, prepared, accountable, and willing to do the work required to improve their academic, professional, and personal direction.
2. Nature of Services
Matt Pierce provides professional and academic mentoring services. These services may include guidance related to academic planning, writing development, professional direction, research development, personal discipline, goal setting, career preparation, and structured accountability.
These services are mentoring services only. They are not psychotherapy, counseling, legal advice, financial advice, medical advice, crisis intervention, or a substitute for care from a licensed professional.
Matt Pierce does not guarantee grades, admission decisions, employment outcomes, scholarships, publications, promotions, income, or any specific result. The client’s results depend on the client’s effort, honesty, discipline, preparation, and follow-through.
3. Academic Integrity
Mentoring may include academic guidance, writing feedback, research development, discussion of ideas, organization, editing support, and general coaching.
Matt Pierce does not complete assignments for students, write papers for submission as the student’s own work, take exams, fabricate sources, falsify research, or assist with academic dishonesty.
The client remains fully responsible for all academic work submitted to any school, university, employer, or third party.
4. Payment Terms
Clients are required to pay all invoices on time.
Invoices are generally issued around the third day of each month and are due immediately upon receipt, unless otherwise stated in writing.
Failure to pay an invoice on time may result in suspension or termination from the mentoring program. Missed payment does not erase the client’s responsibility to pay any outstanding balance.
5. No Refund Policy
All payments are final.
There are absolutely no refunds for mentoring services, including but not limited to missed sessions, unused sessions, late cancellations, scheduling conflicts, personal emergencies, client dissatisfaction, lack of participation, termination from the program, or failure to use available services.
No refunds, credits, transfers, substitutions, rollovers, or chargebacks will be provided except where required by applicable law.
By paying an invoice, the client acknowledges that the client understands and accepts this no-refund policy.
6. No Proration
Matt Pierce does not prorate the first month of services or any later month of services.
The full monthly fee is due regardless of the date the client begins, the number of sessions the client attends, the client’s availability, holidays, travel, illness, academic workload, personal issues, or failure to schedule sessions.
The mentoring program is based on reserved access, structure, preparation, and availability. It is not billed by casual attendance or informal usage.
7. Scheduling 1-to-1 Sessions
All 1-to-1 session times must be scheduled by the client through the designated scheduling portal.
The client is responsible for scheduling sessions in advance and selecting available times that work for the client’s schedule.
Matt Pierce is not responsible for a client’s failure to schedule, failure to attend, or failure to use available mentoring opportunities.
8. Rescheduling
If a client needs to reschedule a session, rescheduling is permitted only if there is available time on the calendar.
Rescheduling is not guaranteed.
Repeated rescheduling, last-minute changes, or failure to manage the client’s schedule may result in loss of session access, suspension, or removal from the mentoring program.
A client who continually reschedules should understand the practical truth: mentoring requires consistency. A person cannot build discipline while repeatedly avoiding structure.
9. Attendance and Participation
Clients are expected to attend all regularly scheduled sessions, arrive on time, come prepared, and participate seriously.
The client is responsible for being mentally present, prepared with relevant materials, and ready to engage in honest discussion and disciplined work.
Failure to attend, failure to prepare, repeated excuses, lack of follow-through, or failure to meaningfully participate may result in removal from the mentoring program without refund.
10. Client Conduct
Clients are expected to behave professionally and respectfully at all times.
Matt Pierce reserves the right to remove any client from the mentoring program if the client becomes disruptive, dishonest, abusive, threatening, manipulative, chronically unprepared, continually reschedules, makes repeated excuses, refuses to participate fully, or otherwise becomes a distraction to the mentoring process or to other clients.
Participation in this program is a privilege, not an entitlement.
11. Termination by Matt Pierce
Matt Pierce may suspend or terminate a client’s participation at any time for nonpayment, repeated rescheduling, lack of participation, misconduct, dishonesty, unreasonable demands, violation of these Terms, or behavior that interferes with the purpose and integrity of the mentoring program.
If a client is removed from the program, no refund will be issued.
12. Client Responsibility
The client is responsible for the client’s own decisions, behavior, academic performance, professional conduct, and personal outcomes.
Mentoring can provide structure, guidance, accountability, and perspective. It cannot substitute for effort.
The client agrees not to blame Matt Pierce for the client’s failure to attend sessions, complete assignments, meet deadlines, follow guidance, or make responsible decisions.
13. Communication
Clients must communicate respectfully, clearly, and professionally.
Matt Pierce may set reasonable boundaries regarding communication frequency, response time, scheduling, and appropriate channels of contact.
Emergency communication is not included. This program does not provide crisis services.
14. Confidentiality
Matt Pierce will make reasonable efforts to respect the privacy of mentoring conversations. However, mentoring services are not psychotherapy, counseling, medical treatment, legal representation, or clergy communication. Therefore, mentoring communications may not carry legally protected confidentiality or privilege.
Matt Pierce may disclose information if required by law, necessary to protect safety, needed to collect unpaid balances, or necessary to respond to legal or administrative claims.
15. Intellectual Property
Materials, frameworks, documents, worksheets, templates, lectures, written feedback, and mentoring methods provided by Matt Pierce remain the intellectual property of Matt Pierce unless otherwise stated in writing.
Clients may use these materials for their own personal academic or professional development. Clients may not copy, sell, publish, distribute, teach, reproduce, or commercially exploit these materials without written permission.
16. Chargebacks and Payment Disputes
Because all payments are final and nonrefundable, clients agree not to initiate improper chargebacks or payment disputes after receiving access to mentoring services, scheduling availability, or program participation.
If a chargeback is initiated, Matt Pierce reserves the right to suspend or terminate services immediately and pursue any unpaid balance, fees, costs, or remedies available under applicable law.
17. Program Changes
Matt Pierce may modify the structure, schedule, format, portal, communication method, session availability, or mentoring process when necessary to maintain the quality and integrity of the program.
Any such changes do not create a right to a refund.
18. Limitation of Liability
To the fullest extent permitted by law, Matt Pierce shall not be liable for indirect, incidental, consequential, emotional, academic, financial, professional, or reputational damages arising from the client’s participation in mentoring services.
The client understands that mentoring involves personal responsibility, judgment, effort, and risk.
19. Governing Law
These Terms and Conditions shall be governed by the laws of the State of Kansas, unless another jurisdiction is required by applicable law.
20. Final Acknowledgment
By paying an invoice, scheduling a session, or participating in mentoring services, the client confirms that the client has read, understood, and accepted these Terms and Conditions.
The client further acknowledges the following:
The services are professional and academic mentoring services only.
All invoices are due immediately upon receipt.
There are no refunds.
There is no proration.
The client is responsible for scheduling 1-to-1 sessions through the portal.
Rescheduling is allowed only when availability exists.
Repeated excuses, lack of participation, repeated rescheduling, nonpayment, or disruptive conduct may result in removal from the program without refund.
The client’s growth depends on the client’s seriousness, discipline, and willingness to do the work.